SourceOne Management Services Pvt Ltd,

Dear Candidate,

Hi ,

Hope you are doing well !!

I would like to take this oppurtunity to introduce ourself as "SourceOne Management Services Pvt. Ltd" located in Delhi.We have come across your profile posted in one of the Jobsites which is matching with our client requirement. Our client (CMM Level 5 Co.) is looking for "Technical Support (Voice process)" Professional.

Experience required for the Job: 1.5 - 3 years

Annual Salary of the Job: 1.0 - 3.0 Lacs

Job Location: Gurgaon

Responsibilities:

* Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer"s end users.
* Route problems to internal 2nd and 3rd level IT support staff.
* Coordinate and manage relationships with vendors and support staff that provide hardware / software network problem resolution.
* Administer and provide User account provisioning.
* Support teams and follow up until closure.
* Troubleshoot client software and basic network connectivity problems.

Technical Requirements:

* Phone support experience necessary
* Technical helpdesk or technical call center experience is necessary.
* Hands-on work experience with the following:
Windows Operating systems, Active Directory, Exchange 2003/2007.
Exchange 2003/2007.
* Support for laptop, desktops, and printers.
* PDA and blackberry support.

If you are interested in complete voice profile and 24*7 shift, kindly forward your updated resume with contact number, ASAP along to with the following details -

Full Name:
Present Location :
Present Company Name :
Total Exp :
Total Relevent Exp :
Present Role :
Qualifications :
DOB :
Current CTC :
Expected CTC :
Total Team Size :
Total Onsite Exp (if any) :
Notice Period :
Contact No. to attend Telephonic Interview :

Kindly send your updated cv asap so that we process it further.

Also refer us few of your colleagues and friends who would be interested for the same.

Thanks & Regards,
___________________________________
Nitu Srivastava

Dear Candidate,

Hi ,

Hope you are doing well !!

I would like to take this oppurtunity to introduce ourself as "SourceOne Management Services Pvt. Ltd" located in Delhi.We have come across your profile posted in one of the Jobsites which is matching with our client requirement. Our client (CMM Level 5 Co.) is looking for "Technical Support (Voice process)" Professional.

Responsibilities:

* Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer"s end users.
* Route problems to internal 2nd and 3rd level IT support staff.
* Coordinate and manage relationships with vendors and support staff that provide hardware / software network problem resolution.
* Administer and provide User account provisioning.
* Support teams and follow up until closure.
* Troubleshoot client software and basic network connectivity problems.

Technical Requirements:

* Phone support experience necessary
* Technical helpdesk or technical call center experience is necessary.
* Hands-on work experience with the following:
Windows Operating systems, Active Directory, Exchange 2003/2007.
Exchange 2003/2007.
* Support for laptop, desktops, and printers.
* PDA and blackberry support.

If you are interested in complete voice profile and 24*7 shift, kindly forward your updated resume with contact number, ASAP along to with the following details -

Full Name:
Present Location :
Present Company Name :
Total Exp :
Total Relevent Exp :
Present Role :
Qualifications :
DOB :
Current CTC :
Expected CTC :
Total Team Size :
Total Onsite Exp (if any) :
Notice Period :
Contact No. to attend Telephonic Interview :

Kindly send your updated cv asap so that we process it further.

Also refer us few of your colleagues and friends who would be interested for the same.

Thanks & Regards,
___________________________________
Nitu Srivastava
SourceOne Management Services Pvt Ltd,
- S - 6, 1st Floor,
Green Park Extension,
Upahaar Cinema Complex,
New Delhi-110016
Delhi Office: 011-49561923
Email : nitu@msourceone.com

- S - 6, 1st Floor,
Green Park Extension,
Upahaar Cinema Complex,
New Delhi-110016
Delhi Office: 011-49561923
Email : nitu@msourceone.com